Tracking
Information about Tracking
HOW DO I TRACK MY ORDER?
You can find your tracking number on your My Orders page or in the order confirmation email we sent you.Click on the tracking number under the estimated delivery date to view the most recent updates. 🫐. You’ll receive a shipping confirmation email a
WHY CAN'T I TRACK MY PACKAGE?
If your tracking information isn’t showing any updates yet, don’t worry! 🫐Until your package has been sorted and scanned by the shipping carrier, tracking events may not appear right away.At this stage, you may see a “Label Created” status. If you’v
WHY IS MY ORDER DELAYED?
If you’ve received a shipping confirmation email, your order has already been dispatched and is currently with the shipping carrier. 🫐. Please note that carrier delays may occur due to factors such as:. Global supply chain issues. Customs inspection
MY PACKAGE WAS DELIVERED, BUT I HAVEN’T RECEIVED IT!
If your package shows as “Delivered” but you haven’t received it yet, please don’t worry. 🫐Sometimes, carriers mark a package as delivered shortly before it actually arrives.We kindly ask you to check with household members, neighbors, or your build