WHY CAN'T I TRACK MY PACKAGE?Updated 2 months ago

If your tracking information isn’t showing any updates yet, don’t worry! 🫐
Until your package has been sorted and scanned by the shipping carrier, tracking events may not appear right away.
At this stage, you may see a “Label Created” status.

If you’ve received a shipping confirmation email with your tracking number, it means your package has already been dispatched and is on its way to you.

When your tracking shows “Label Created”, this simply means your package has already been shipped and is currently in international transit.
Once your order arrives in your country and clears customs, the tracking will become active.
This process typically takes about 7 business days after shipment.

We truly appreciate your understanding and patience. 💙