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Shipping
Information about Shipping
WHERE DO YOU SHIP?
Temporary Suspension of Shipping to the Middle East (Effective date: 2026.03.05) Due to recent conflicts in the Middle East, our shipping carriers have restricted their services in the region. Regrettably, this means we are temporarily unable to acce
HOW MUCH IS SHIPPING?
baerry ships within the United States only, and all orders are delivered via international shipping service. Orders under $49: Shipping fee $7.99. Orders over $49: Free shipping. For more details, please refer to our Shipping Policy.We’re committed t
HOW LONG DOES SHIPPING TAKE?
The total time to receive your order includes both Processing Time and Shipping Time. 🫐. Processing Time: 2–3 business days — the time it takes to prepare your order for shipment. Estimated Shipping Time: 5–10 business days — the time it takes for y
WHY HAVEN'T I RECEIVED AN ORDER OR SHIPPING CONFIRMATION?
First, please check your Promotions, Junk, or Spam folders — sometimes our confirmation emails can land there. 🫐To make sure you never miss an update, mark baerry as a safe sender in your email settings. Still can’t find your confirmation? No worrie
WHEN THE ORDER WILL BE SHIPPED OUT?
For items in stock, it usually takes 1–5 business days to process your order after it’s placed. 🫐. We make every effort to ship your package on time.However, delays may occur due to invalid addresses, customs clearance, public holidays, or peak seas
FAILED DELIVERY SITUATION
baerry ships all orders via trusted shipping carriers, and we are not responsible for any failed delivery attempts caused by negligent actions or incorrect information provided by customers. 🫐. Negligence includes situations such as:. Customers deli
TAX AND CUSTOM DUTIES
baerry orders can be shipped worldwide. For most destinations, shipments are delivered with duties and taxes paid in advance (DDP). This includes:. United States. Canada. United Kingdom. All European countries. Australia. New Zealand. Hong Kong. For
RESTRICTIONS
To ensure safe and timely delivery, please double-check the following before placing your order. 🫐. Enter your full and accurate address, including street name, building number, and apartment/unit number (if applicable). Use your full legal name (fi
HOLIDAYS
During public holidays, shipping may experience delays. 🫐Our shipping carriers will not be able to ship out during holidays, and deliveries will resume once business days begin again. baerry will make every effort to ensure your order is delivered a
DOCUMENT REQUEST FROM SHIPPING CARRIER
baerry ships internationally from Korea to the United States. 🫐According to U.S. Customs regulations, additional documentation may occasionally be required for customs clearance. 🔹 If the shipping carrier or U.S. Customs requests any documents, ple
THE BOX IS WET OR SOME PRODUCTS HAVE LEAKED.
We’re so sorry to hear that your package arrived in this condition. 😥💙. During international shipping, liquid products may occasionally leak due to temperature, pressure, or vibration. If this happens, please contact us within 30 days of receiving
THE PRODUCT I RECEIVED IS DIFFERENT FROM WHAT I ORDERED, OR SOME ITEMS ARE MISSING.
We’re truly sorry for the mix-up! 😥💙. If the items you received are different from your order or if any products are missing,please contact our Customer Experience Team as soon as possible. 🫐. To help us resolve it quickly, please include the foll
HOW ARE CUSTOMS DUTIES HANDLED FOR SHIPMENTS TO INDIA / BRAZIL?
For orders shipped to India and Brazil,all customs duties and taxes are the responsibility of the consignee (recipient), in accordance with local customs regulations. After your order is placed, the following process will apply. If your order is ship
THE TRACKING SHOWS “DELIVERED,” BUT I DID NOT RECEIVE MY PACKAGE.
If the tracking status shows “Delivered” but you have not received your package, baerry can submit a formal investigation request to the carrier on your behalf. However, please note that according to the carrier’s policy, Proof of Delivery (POD) and
ARE TAXES ADDED AT CHECKOUT?
Taxes (such as VAT) may apply depending on the tax regulations of the shipping destination.These taxes may be calculated and displayed separately at checkout. You will be able to review the final total amount on the checkout page before completing yo