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THE BOX IS WET OR SOME PRODUCTS HAVE LEAKED.Updated 2 months ago

We’re so sorry to hear that your package arrived in this condition. 😥💙

During international shipping, liquid products may occasionally leak due to temperature, pressure, or vibration.

If this happens, please contact us within 30 days of receiving your order and include the following details:

  • 📸 Photos of the damaged items (including the outer box and inner packaging)

  • 🧴 List of products that cannot be used

  • 🔢 Your order number

Once we review your case, we’ll arrange an appropriate solution such as a refund or replacement shipment. 🫐
We’ll do our best to resolve the issue promptly and ensure your satisfaction. 💖

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