We’re truly sorry to hear that your item didn’t arrive in perfect condition. 😥🫐At Baerry, every product is carefully inspected before shipment — but sometimes, issues can occur during transit. To resolve this as quickly as possible, please contact

We&#x2019;re truly sorry to hear that your item didn&#x2019;t arrive in&#xA0;perfect condition. &#x1F625;&#x1FAD0; At Baerry, every product is carefully inspected before shipment &#x2014; but sometimes, issues can occur during transit.To resolve this as quickly as possible, please&#xA0;contact our Customer Experience team within 24 hours of receiving your order. Kindly include a detailed description of the issue along with clear photos of the affected product.Please note:<ul data-start="711" data-end="1053"><li data-start="711" data-end="808" style="font-family: Verdana, Geneva, sans-serif;">Requests made after 24 hours of delivery may not be eligible for a return or replacement.</li><li data-start="809" data-end="912" style="font-family: Verdana, Geneva, sans-serif;">For hygiene and safety reasons, used or opened beauty products cannot be returned or exchanged.</li><li data-start="913" data-end="1053" style="font-family: Verdana, Geneva, sans-serif;">Our quality control team ensures that all items are shipped in original, unopened condition, so you can shop with confidence.&#xA0;&#x1FAD0;</li></ul>

I RECEIVED A FAULTY ITEM!

We’re so sorry to hear that you’ve received the wrong product. 😥🫐Our team will make it right for you as quickly as possible!. Please contact our Customer Experience team immediately and include the following details in your message:. Order number.

We&#x2019;re so sorry to hear that you&#x2019;ve received the&#xA0;wrong product. &#x1F625;&#x1FAD0; Our team will make it right for you as quickly as possible!Please contact our Customer Experience team immediately and include the following details in your message:<ul data-start="493" data-end="797"><li data-start="493" data-end="513" style="font-family: Verdana, Geneva, sans-serif;">Order number</li><li data-start="514" data-end="559" style="font-family: Verdana, Geneva, sans-serif;">Email address used to place the order</li><li data-start="560" data-end="658" style="font-family: Verdana, Geneva, sans-serif;">Product name of the item you originally ordered (found in your order confirmation email)</li><li data-start="659" data-end="704" style="font-family: Verdana, Geneva, sans-serif;">Product name of the item you received</li><li data-start="705" data-end="797" style="font-family: Verdana, Geneva, sans-serif;">A short description and photo of the incorrect item (please attach clear images)</li></ul>Once we receive this information, our team will review your case and arrange a replacement or refund as soon as possible. &#x1F499;Please note: For hygiene and safety reasons, used or opened beauty products cannot be returned or exchanged. All claims for incorrect or missing items must be reported within 24 hours of delivery.

I RECEIVED THE INCORRECT ITEM!

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Product Information