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Returns

RETURN POLICY

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. 🫐. To learn more about the process, eligibility, and conditions, please click here to view our detailed Return Policy. 🫐

HOW DO I SUBMIT A RETURN?

To start your return, please visit our Return Center. 🫐. Simply enter your order number and the email address used for your purchase.Once your request is submitted, you’ll receive step-by-step instructions via email to complete your return. 💙

CAN I RETURN A SALE ITEM?

Unfortunately, there are some exceptions and non-returnable items. 🫐. Please note that products purchased during Clearance Sales are not eligible for returns or refunds.For full details, please visit our Return Center to review the list of items exc

RETURN SHIPPING LABEL?

For customers in the United States (US) 🫐:. We now provide a local UPS return shipping label for your convenience.Please note that the return shipping cost ($8.99) is the responsibility of the customer. Once your return request is approved, the UPS

HAVE YOU RECEIVED MY RETURN?

Once your return has been received at our warehouse, we aim to process it within 3–5 business days. 🫐. Please make sure to keep your own tracking number and return receipt for reference,as we’re unable to track or monitor the return shipment on your

DAMAGES AND ISSUES

If your package or item arrives damaged, missing, or incorrect, please report the issue within 24 hours of delivery. 🫐. Please contact our Customer Experience Team directly and include clear photos and a brief explanation of the issue.Our team will