DAMAGES AND ISSUESUpdated 2 months ago

If your package or item arrives damaged, missing, or incorrect, please report the issue within 24 hours of delivery. 🫐

Please contact our Customer Experience Team directly and include clear photos and a brief explanation of the issue.
Our team will review your case and assist you promptly.

If the issue is confirmed to be the fault of Baerry or the courier, we’ll handle the replacement or refund at no additional cost to you. 💙