WHY WAS MY ORDER CANCELLED / REFUNDED?Updated 2 months ago
We’re so sorry if you’ve received a cancellation or refund email after placing your order. 😥🫐
This usually happens when an item becomes out of stock at the time we prepare your shipment.
Please rest assured — the cancellation/refund notification confirms that a refund has already been processed for the unavailable item(s).
Depending on your payment method and bank, the refund will appear in your account within 5–10 business days. 💳
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding and patience. 🫐