I ORDERED THE WRONG PRODUCT!Updated 2 months ago
Once your order is placed, our fulfillment process begins immediately, so there’s only a short window for changes or cancellations. 🫐
If your order has not yet shipped, we may be able to update or cancel it — please contact our Customer Experience team as soon as possible.
However, once your order has left our warehouse, it can no longer be modified or canceled.
In this case, please refer to our Return Policy (within 30 days) after your package arrives. 🫐