I’M MISSING AN ITEM FROM MY ORDER!Updated 2 months ago

Our Quality Assurance team carefully checks every order to ensure that all items are scanned and weighed before dispatch. 🫐

In some cases, if an item is delayed or out of stock, your order may be shipped separately.
If this happens, you’ll receive an email notification before the remaining items are shipped — please check if your order has been delivered in multiple packages.

If you’ve confirmed that all shipments have arrived and you’re still missing an item,
please contact our Customer Experience team, and we’ll assist you right away. 💙